Holiday Inn Express Taoyuan, an IHG Hotel

This is a good quality room with a nice layout and good amout of room for Taiwan, where the rooms tend to be small and dark. This was light, had plenty of outlets, well laid out, and the bathroom was separated a decent distance. Basic amenities include a water heater, safe, etc, shower supplies, and it is located near a few mini-malls. Staff very helpful to call cars and recommend places. I prefer to be a bit out of the downtown Taoyouan railway station area which gets overcrowded.

The hotel is in the middle of the busy area, and we stayed there from the 23rd until the 28th. I could say that inspite of the distance from Taoyuan landmarks and Taipei tourist spots, it was a wonderful experience to stay at this hotel. The rooms were cleaned everyday, replenished with water, toiletries, towels, etc. and breakfast was excellent. We thought we will just have a simple breakfast, but everyday we were presented with a lot of options. Also, there was a Filipina staff at the breakfast area, Cristina, who was extra attentive to our needs and is diligent with her work. I have to mention also that there were hotel receptionists who did an excellent job of making sure we enjoyed our stay - we met Samson, Rita, Sabrina, and others whose names I didn't get- but they went the extra mile for us. I had to send a parcel to a University in Taipei and with their help, it was received in good condition.They were also helpful in navigating landmarks. I asked for the directions to the Taoyuan Public Library, and other places I found interesting, but they were very honest in telling me the minutes it would take if i go by foot, or if the place is worth the taxi fare or not. The hotel is also beside a long stretch of food stalls, grocery stores and noodle shops so it would be easy to find somewhere to eat for lunch and dinner.

Staff were so nice it made it hard to leave. location was very practical. free refreshments throughout the day which helped. cleaned the room everyday, and would just give you towels and water if you didn't want room cleaned.

The staff was very kind, and I want to sincerely say thank you. I was especially grateful to the One Piece-loving gentleman and the lady who were very helpful. As soon as I arrived, I mentioned that I wanted to go buy souvenirs, and they made phone calls to stores on my behalf to help me find them. I am filled with gratitude. I would like to stay at this hotel again next time.

I arrived at around 11am, and the staff let me check in early. This was very helpful. The room was on the 16th floor. This made the room very quite during the night, which assisted my sleep quite significantly. The staff recommended me a local restaurant just across the street, and I had a very nice roasted duck there. There is also a local shop for waters and snacks. The breakfast was very nice. Overall I had a pleasant stay with them.